Shipping and payment terms
Delivery times are generally valid for deliveries within Germany. The respective delivery time information can be seen in the shopping cart before the order is completed. A delivery time of one working day applies to express shipments. Information on delivery times abroad can be found on this page next to the shipping cost information of the respective shipping service provider (points 2. - 4.) If you order several items from us in one order, for which different delivery times apply, we will ship the goods in one joint shipment, unless we have agreed otherwise with you. In this case, the total delivery time for the consignment of goods will be the delivery time that applies to the article in your order with the longest delivery time. Information for calculating the latest delivery date: In the case of payment in advance, the delivery period begins on the day after the payment order is issued to the remitting bank or, in the case of other payment methods, on the day after the contract is concluded and ends with the expiry of the last day of the period. If the last day of the period falls on a Saturday, Sunday or a general holiday recognised by the state at the place of delivery, the next working day shall take the place of such day.
General information on shipping costs
The current shipping prices for shipping costs by weight are determined during the ordering process and shown before the purchase. All prices include 19% value added tax. Please note that for delivery to non-EU countries, additional fees (import sales tax, customs fees, etc.) may apply. These costs & fees are country and product specific and cannot be shown separately.
1. shipping costs within Germany by DPD
DPD: flat rate per parcel 5.95 EUR, parcel up to max. 31.5kg.
2. shipping costs within Austria by Post Austria
Post.AT: flat rate per parcel 5,95 EUR, parcel up to max. 31,5kg.
3. shipping costs & delivery times international by DPD
For the following countries, flat-rate shipping prices up to 31.5kg per package apply:
9.95 EUR - Belgium, Denmark, Finland, France, Greece, Great Britain, Ireland, Luxembourg, Netherlands, Portugal, Sweden, Poland, Hungary, Czech Republic, Slovakia, Romania
10,00 EUR - Switzerland
12,95 EUR - Italy
15,95 EUR - Spain
19,95 EUR - Norway, Liechtenstein
25,95 EUR - Iceland, Turkey, Croatia
29,95 EUR - Israel
49.95 EUR - Arab Emirates, Australia, Japan, Canada, Brazil
Terms of payment
Cash on delivery
You order the desired goods by cash on delivery (only possible in Germany, Austria & Benelux). This means that the postman/courier driver hands over the goods to you against payment of the invoice amount plus collection fee. The advantage of cash on delivery is the speed, because we can send the goods to you immediately without waiting for your payment. In addition to the shipping costs we charge a cash on delivery fee, the amount varies between the shipping service providers DHL and Post.AT. In addition DHL/Post.AT charges a collection fee of 2,- EUR. The exact amount of the cash on delivery fee will be shown in the summary during the ordering process.
1. shipping costs within Germany by DPD
DPD: flat rate per parcel 5.95 EUR, parcel up to max. 31.5kg.
2. shipping costs within Austria by Post Austria
Post.AT: flat rate per parcel 5,95 EUR, parcel up to max. 31,5kg.
3. shipping costs & delivery times international by DPD
For the following countries, flat-rate shipping prices up to 31.5kg per package apply:
9.95 EUR - Belgium, Denmark, Finland, France, Greece, Great Britain, Ireland, Luxembourg, Netherlands, Portugal, Sweden, Poland, Hungary, Czech Republic, Slovakia, Romania
10,00 EUR - Switzerland
12,95 EUR - Italy
15,95 EUR - Spain
19,95 EUR - Norway, Liechtenstein
25,95 EUR - Iceland, Turkey, Croatia
29,95 EUR - Israel
49.95 EUR - Arab Emirates, Australia, Japan, Canada, Brazil
Terms of payment
Cash on delivery
Prepayment
You order your goods via our online shop by prepayment and receive the necessary payment data by e-mail. You simply transfer the invoice amount to the current account indicated by us. After receipt of the payment we will send your goods.
PAYPAL
When paying by PayPal, you must have a valid PayPal account. This payment service is a subsidiary of the auction platform EBAY. Payment is quick and easy by entering your e-mail address and your personal PayPal password. PayPal has become a popular payment method in worldwide online trade and is accepted by thousands of online shops worldwide. If you have registered with PayPal, the payments are debited directly from your bank account or your credit card. A PayPal account can also be topped up by bank transfer, similar to a mobile phone prepaid card. The advantage of a PayPal payment is that the payment data is checked immediately and the transaction is approved. That means we can send your goods directly and do not have to wait for the payment receipt. Furthermore, buyer and seller are protected against fraud up to a value of 500,-EUR. Konstantin Knapp is a verified PayPal account holder since 2006. Further information can be found on the Internet at http://www.paypal.de.
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