Shipping and payment terms

General Shipping Information

Shipping is by default only available to the countries listed below. Depending on the size and delivery country of your order, the shipment will be made via DHL, Post AT, Swiss Post, or Spedi.on. The applicable shipping costs can be found in the table below.

Notes on Delivery Time Information

Delivery time information generally applies to deliveries within Germany. The respective delivery time will be visible before completing the order in the shopping cart. Information on delivery times to foreign countries can be found on this page next to the shipping cost details of the respective shipping provider (points 2-4).

If you order multiple items from us, with different delivery times, we will ship the goods in one combined shipment, unless otherwise agreed with you. In this case, the overall delivery time for the shipment will be the one corresponding to the item with the longest delivery time in your order.

Information on the Calculation of the Latest Delivery Date

The delivery period begins with payment by prepayment on the day after the payment order is given to the transferring bank, or for other payment methods, the day after the contract is concluded, and ends with the expiration of the last day of the period. If the last day of the period falls on a Saturday, Sunday, or a public holiday recognized by the government at the place of shipment, the next working day will replace such a day.

General Information on Shipping Costs

You can find the current shipping prices in the table below. All prices include the statutory VAT.
Please note that when shipping to non-EU countries, additional fees (import VAT, customs fees, etc.) may apply. These costs & fees are country- and product-specific and cannot be listed separately.

Insurance

Shipping with Post.AT or DHL is insured up to 1500 euros.

Free Shipping

If a value is listed in the "Free Shipping" column for a country in the table below, this amount applies as the minimum order value for free shipping.

Payment Information

For Shipments within Germany

For deliveries within Germany, we offer the following payment options, unless otherwise specified in the product description:

1. Prepayment via bank transfer
2. Direct debit (SEPA direct debit)
3. Credit card
4. Cash on delivery
5. PayPal
6. Payment options via Mollie (Klarna, Sofort, Twint, Apple Pay, Google Pay)

For Shipments outside Germany

Depending on the shipping country, we offer a selection of the following payment options.

1. Prepayment via bank transfer
2. Direct debit (SEPA direct debit)
3. Credit card
4. Cash on delivery
5. PayPal
6. Payment options via Mollie (Klarna, Sofort, Twint, Apple Pay, Google Pay)

Detailed Information on the Payment Methods

Prepayment

Transfer the invoice amount to our bank account using the payment reference provided during the order process. We will send you our bank details and payment reference separately via email.

Direct Debit (SEPA Direct Debit)

After providing your bank details and authorizing a SEPA direct debit mandate, we will debit the invoice amount from your bank account. Please ensure that you provide your bank details correctly during the order process and that your account has sufficient funds. The debit will be made when the goods you ordered leave our warehouse.

Credit Card

Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard, American Express.

Cash on Delivery

You pay upon delivery to the transport company we have contracted, which is authorized to receive the payment from you. Please note that for cash on delivery shipments, we charge an additional flat fee of 4.95 € for cash on delivery.

Payment via Mollie

We offer the following payment methods through the payment service provider Mollie:

PAYPAL

1. Select "PayPal" as the payment method during checkout.
2. To process the payment, you will be redirected to the PayPal website.
3. If you are already a PayPal customer, you can log in with your PayPal account details and complete the payment.
If you do not have a PayPal account, you can create one and then confirm the payment. For payment methods such as direct debit via PayPal, credit card via PayPal, and purchase on invoice via PayPal, creating a PayPal account is not necessary.
4. Afterward, you will be redirected back to us.